Administrative Clerk
Housing Authority of the County of Alame Housing Authority of the County of Alame Hayward, CA Hayward, CA Full-time Full-time $4,612 - $5,239 a month $4,612 - $5,239 a month 2 days ago 2 days ago 2 days ago ABOUT THE POSITION:
Under supervision from department managers and/or guidance from Eligibility Leadworkers and/or Leasing Services Leadworkers, perform a wide variety of general administrative duties in support of HACA's goals and objectives, and provide information and assistance to program participants and clients, as well as the general public.
Positions in this classification may be assigned tasks relating to one particular function supporting a department manager, or tasks assigned may vary greatly.
The Administrative Clerk classification is considered to be entry-level and is distinguished from the Eligibility Technician classification in that the latter is responsible for technical processing and decisions regarding housing program eligibility.
Typical responsibilities include but are not limited to:
Receive, review, scan, and distribute a variety of documents including applications, forms, and other information submitted by program participants or owners, contracts, bid documents, and general correspondence.
Serve as lobby receptionist, receiving and assisting participants and the public while providing information on housing programs and procedures.
Answer and direct phone calls received through the Housing Authority's call center from participants, owners, and the general public.
Perform data entry and utilize housing software systems as required for specific functions.
Initiate and respond to communication with participants, vendors, owners, and clients via phone, email, or mail as related to specific job functions.
Coordinate and schedule inspections and other appointments related to specific job functions.
Generate and process work orders and coordinate the same with maintenance staff.
Prepare a variety of forms such as invoices, records of transactions, requisitions, and purchase orders; verify data for accuracy and submit to the appropriate manager.
Process mail, including receiving, sorting, and distributing incoming and outgoing correspondence and maintenance of mailing lists.
Maintain records and files to ensure accurate and current information is readily available.
Maintain and apply general knowledge of Housing Authority programs, policies, and procedures related to specific job functions.
Compile information and data for operational and tracking reports.
Perform a wide variety of general administrative support, including photocopying, scanning, faxing, and assisting with administrative projects.
Provide necessary administrative support to any department manager.
Interact with co-workers, clients, vendors, and the general public in a tactful, courteous manner, ensuring excellent customer service.
Perform other duties as assigned.
The ideal candidate will have the following knowledge and personal attributes:
Knowledge of:
English usage, spelling, grammar, and punctuation.
Basic methods and practices used in housing assistance and/or social services programs.
Modern office practices, procedures, methods, and computer equipment.
Scanning and electronic filing techniques.
Document and report production methods.
Principles and procedures of record keeping and reporting.
Preparation of general business correspondence.
Computer applications related to work, including word processing, database, and spreadsheet applications.
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Housing Authority staff.
Ability to:
Learn and correctly interpret and apply the policies and procedures of the function to which assigned.
Understand and carry out complex oral and written directions.
Analyze and evaluate large volumes of data.
Organize work, set priorities, and meet critical time deadlines.
Compile, review, and categorize detailed information; prepare records.
Organize, maintain, and update large quantities of documents.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Operate and maintain modern office equipment, including computer equipment and specialized software application programs.
Compose correspondence independently or from brief instructions.
Use English effectively to communicate in person, over the telephone, and in writing.
Establish, maintain, and foster positive, professional, and effective working relationships with those contacted in the course of work.
MINIMUM
Qualifications:
These are entrance requirements for admission to the examination, which is competitive.
Possession of the entrance requirements does not assure a place on the eligibility list.
A candidate's performance in the exam will be judged in comparison with the performance of other candidates.
Experience:
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.
A typical way to obtain the knowledge and abilities would be:
Two (2) years of responsible administrative experience, including public contact.
Experience working with or for assisted housing programs, social services programs, property management, or other housing-related field is preferred.
Equivalent to the completion of the twelfth (12th) grade with demonstrated experience performing administrative or office work.
License:
Possession of a valid California Motor Vehicle Driver's license.
QUALIFICATION REQUIREMENTS:
To perform the duties of this classification successfully, an individual must be able to perform each essential job function satisfactorily.
The requirements listed above are representative of the knowledge, skill, and ability required for the Housing Technician.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.
In addition, a driving record acceptable to the Housing Authority's insurance carrier must be maintained.
PHYSICAL DEMANDS:
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Housing Technician classification.
While performing the duties of this classification, mobility within the workplace is required.
Manual dexterity is required to operate a computer.
Good eyesight is required to read and write.
Good hearing and speech are necessary in order to communicate with the general public, co-workers, agency clients, the general public and officials contacted in the normal course of work.
Regular attendance is required.
Employees in this classification must be able to handle stressful situations.
DESIRABLE
Qualifications:
Proficiency in clerical and administrative tasks, such as record-keeping, data entry, scanning, and filing.
Familiarity with housing authority policies and procedures, federal and state regulations, and other relevant laws.
Excellent communication skills, both verbal and written, to interact with a diverse group of stakeholders effectively.
Strong attention to detail and accuracy to ensure records and reports are error-free and up-to-date.
Ability to work independently and as part of a team, and to prioritize tasks and manage time efficiently.
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, as well as database management, electronic filing systems, and other relevant software.
TO APPLY:
All the following documentation is REQUIRED, and the application packet MUST be submitted for the applicant to receive full consideration.
All applicants MUST submit an application packet consisting of:
Compelling cover letter explaining interest and qualifications; and, Resume; and, Completed HACA employment application; and, HACA supplemental questionnaire.
Job Type:
Full-time Pay:
$4,611.
75 - $5,239.
00 per month
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:
Day shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Under supervision from department managers and/or guidance from Eligibility Leadworkers and/or Leasing Services Leadworkers, perform a wide variety of general administrative duties in support of HACA's goals and objectives, and provide information and assistance to program participants and clients, as well as the general public.
Positions in this classification may be assigned tasks relating to one particular function supporting a department manager, or tasks assigned may vary greatly.
The Administrative Clerk classification is considered to be entry-level and is distinguished from the Eligibility Technician classification in that the latter is responsible for technical processing and decisions regarding housing program eligibility.
Typical responsibilities include but are not limited to:
Receive, review, scan, and distribute a variety of documents including applications, forms, and other information submitted by program participants or owners, contracts, bid documents, and general correspondence.
Serve as lobby receptionist, receiving and assisting participants and the public while providing information on housing programs and procedures.
Answer and direct phone calls received through the Housing Authority's call center from participants, owners, and the general public.
Perform data entry and utilize housing software systems as required for specific functions.
Initiate and respond to communication with participants, vendors, owners, and clients via phone, email, or mail as related to specific job functions.
Coordinate and schedule inspections and other appointments related to specific job functions.
Generate and process work orders and coordinate the same with maintenance staff.
Prepare a variety of forms such as invoices, records of transactions, requisitions, and purchase orders; verify data for accuracy and submit to the appropriate manager.
Process mail, including receiving, sorting, and distributing incoming and outgoing correspondence and maintenance of mailing lists.
Maintain records and files to ensure accurate and current information is readily available.
Maintain and apply general knowledge of Housing Authority programs, policies, and procedures related to specific job functions.
Compile information and data for operational and tracking reports.
Perform a wide variety of general administrative support, including photocopying, scanning, faxing, and assisting with administrative projects.
Provide necessary administrative support to any department manager.
Interact with co-workers, clients, vendors, and the general public in a tactful, courteous manner, ensuring excellent customer service.
Perform other duties as assigned.
The ideal candidate will have the following knowledge and personal attributes:
Knowledge of:
English usage, spelling, grammar, and punctuation.
Basic methods and practices used in housing assistance and/or social services programs.
Modern office practices, procedures, methods, and computer equipment.
Scanning and electronic filing techniques.
Document and report production methods.
Principles and procedures of record keeping and reporting.
Preparation of general business correspondence.
Computer applications related to work, including word processing, database, and spreadsheet applications.
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Housing Authority staff.
Ability to:
Learn and correctly interpret and apply the policies and procedures of the function to which assigned.
Understand and carry out complex oral and written directions.
Analyze and evaluate large volumes of data.
Organize work, set priorities, and meet critical time deadlines.
Compile, review, and categorize detailed information; prepare records.
Organize, maintain, and update large quantities of documents.
Establish and maintain a variety of filing, record-keeping, and tracking systems.
Operate and maintain modern office equipment, including computer equipment and specialized software application programs.
Compose correspondence independently or from brief instructions.
Use English effectively to communicate in person, over the telephone, and in writing.
Establish, maintain, and foster positive, professional, and effective working relationships with those contacted in the course of work.
MINIMUM
Qualifications:
These are entrance requirements for admission to the examination, which is competitive.
Possession of the entrance requirements does not assure a place on the eligibility list.
A candidate's performance in the exam will be judged in comparison with the performance of other candidates.
Experience:
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.
A typical way to obtain the knowledge and abilities would be:
Two (2) years of responsible administrative experience, including public contact.
Experience working with or for assisted housing programs, social services programs, property management, or other housing-related field is preferred.
Equivalent to the completion of the twelfth (12th) grade with demonstrated experience performing administrative or office work.
License:
Possession of a valid California Motor Vehicle Driver's license.
QUALIFICATION REQUIREMENTS:
To perform the duties of this classification successfully, an individual must be able to perform each essential job function satisfactorily.
The requirements listed above are representative of the knowledge, skill, and ability required for the Housing Technician.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.
In addition, a driving record acceptable to the Housing Authority's insurance carrier must be maintained.
PHYSICAL DEMANDS:
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the Housing Technician classification.
While performing the duties of this classification, mobility within the workplace is required.
Manual dexterity is required to operate a computer.
Good eyesight is required to read and write.
Good hearing and speech are necessary in order to communicate with the general public, co-workers, agency clients, the general public and officials contacted in the normal course of work.
Regular attendance is required.
Employees in this classification must be able to handle stressful situations.
DESIRABLE
Qualifications:
Proficiency in clerical and administrative tasks, such as record-keeping, data entry, scanning, and filing.
Familiarity with housing authority policies and procedures, federal and state regulations, and other relevant laws.
Excellent communication skills, both verbal and written, to interact with a diverse group of stakeholders effectively.
Strong attention to detail and accuracy to ensure records and reports are error-free and up-to-date.
Ability to work independently and as part of a team, and to prioritize tasks and manage time efficiently.
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, as well as database management, electronic filing systems, and other relevant software.
TO APPLY:
All the following documentation is REQUIRED, and the application packet MUST be submitted for the applicant to receive full consideration.
All applicants MUST submit an application packet consisting of:
Compelling cover letter explaining interest and qualifications; and, Resume; and, Completed HACA employment application; and, HACA supplemental questionnaire.
Job Type:
Full-time Pay:
$4,611.
75 - $5,239.
00 per month
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:
Day shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
