Technical Support Specialist

CARLOS M SALGUERO


25507 Donald Ave, Hayward CA 94544 | (510)921-2631 | csalguero.jr@gmail.com




Summary


Candidate is highly motivated, solution oriented, and organized technician. IT support


specialist with years of experience in windows, hardware, software, networking, and customer


support. A team player with great communication skills who is always eager to learn and


share with others. possesses ability to retain and apply new skills and concepts. Good file and


schedule management to keep things in order.


Education


2016


Computer Science / Diablo Valley College


(IN PROGRESS)


Windows and OSX


TCP/IP networking protocols


Hardware and Software


C++ and Swift programing


2014


AA Game Design / Academy of Art University


3-D character, prop, and level design.


Concept art // Character textures


Game Theory and Concepts of level design


 


Experience


Hayward Area Recreation and Park District


Systems Technician II | 06/2014 - Present


Prove technical support in the operation and maintenance of 140 users, on and offsite.


Windows XP, Vista, and 7 support in hardware, networking, and software.


Microsoft Office setup, troubleshoot, and support.


TCP/IP networking in an office environment to computers, printers, and wireless devices.


Proficient with Microsoft Office and Exchange servers


Establishing and maintaining record retention system


Security installments and scheduled weekly backups


 


Hayward Area Recreation and Park District


Recreation Specialist II | 03/2009 – Present


Bilingual (Spanish)


Create a safe and engaging environment for participants


Supervise and ensure participant safety while enforcing district rules


Maintaining a high level of customer service and public relations


Keeping accurate records of forms, inventory, and supplies


Provide leadership and problem solving to assist participants and programs


 


Certifications


COMPTIA A+ (In Progress)


CPR & First Aid


 


References


Aaron Ruiz \ Manager


Golden Gate fields


1100 Eastshore HWY, Berkeley, CA


(510)931-3666


 


Genevie Escalante \ co-worker


1918 Tampico ST, San Antonio TX


(210)224-0384


 

  • ID#: 124607
  • Location: Hayward, CA , 94544

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