Lyndsay Rogers resume

Lyndsay Rogers

24438 Santa Clara St #56700

Hayward, CA 94545




Objective To continue to attain knowledge and grow in a position that utilizes and enhances my skills, and to interact with others in a mutually beneficial environment.


Work Experience


Customer Support & Relations May 2016 – June 2016

Loyal3 Holdings

  • Handled all Tier 3 escalation calls via phone and email through Gmail and MS Outlook

  • Compiled all information through Mac System with Zendesk and Salesforce


Bookkeeper Oct 2015 – May 2016

Visual Image Salon - Fremont, CA

  • Gather information needed for accurate bookkeeping, enter data into QuickBooks

  • Maintain ongoing bookkeeping entries


Direct Support Professional Nov 2014- July 2015

Pathways to Community - St. Paul, Minnesota

  • Assist clients with developmental disabilities in their daily life by overseeing meals and chores, transportation and other activities or duties as needed


Listener Care June 2014 – Oct 2014

Convergys - Eagan, Minnesota

  • Verify customers calling in, assess calls and assist with account creation, upkeep, changes, and transfers

  • Maintain a professional customer service experience for all callers




Received GED from Walled Lake Community High - Walled Lake, Michigan




Windows OS, Microsoft Office, QuickBooks Pro, Zendesk Ticketing Systems, Online Customer Support, Slack, Tier 3 escalations and troubleshooting, Salesforce, ID Verification, Fraud prevention




  • ID#: 132453
  • Location: Hayward, CA , 94545

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