Director of Housekeeping

Oscar Jara Sanchez

Hayward, California, 94544
(510) 332 – 3494
Jara79_.@icloud.com


Professional Summary
Highly motivated and reliable Assistant Housekeeping Manager looking to relocate to the Denver, Colorado area with hopes of advancing his career in the Hospitality Industry. Excellent attention to detail, great supervisory skills and over 8 years’ experience as an Assistant Housekeeping Manager with great references from both my previous and current property.


Work Experiences
Crowne Plaza Hotel – Foster City, CA
August 2012 – Present
● Manage and supervise a team of 45 - 50 employees in the Housekeeping department
● Train new and existing employees in training procedures and upgrades
● Inspect guest rooms, lobby area and machinery to ensure cleanliness
● Worked with Housekeeping Manager and evaluate condition of furniture, fixtures and dιcor and make appropriate changes and / or repairs
● Ensure the department met IHG standards of cleanliness and quality to maintain high scores in guest surveys

Hyatt Carmel Highlands – Carmel, CA
December 2006 – August 2012
● Managed the day to day operation of the Housekeeping department
● Managed and supervised 25 - 30 staff members
● Handled problems and/or complaints from guest and completing necessary paperwork to solve their concerns
● Reporting any maintenance faults to appropriate departments and ensuring all appropriate actions are taken
● Respond promptly to guest request and other departments

Education
CBTa – 167 – Valparaiso, Zacatecas, Mexico
Completed coursework towards Accounting & Computer Systems

North Monterey High School – Monterey, CA
High School Diploma, June 1993

Additional Skills
Ability to set a positive example for both management team and staff members
Excellent verbal, written and leadership skills
Outstanding customer service skills
Ability to multitask in a fast-paced environment
Intermediate knowledge of Microsoft Word and Excel
Bilingual in Spanish and English

References Available Upon Request
  • ID#: 134978
  • Location: Hayward, CA , 94544

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